Privacy Policy

Last Updated: 14/8/2026

At Ford Hospital, Patna, we are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request an appointment through our website. This includes:

• Full Name
• Phone Number
• Email Address (optional)
• Medical Service Required
• Preferred Appointment Date and Time
• Any additional health notes provided

2. How We Use Your Information

We use the information we collect primarily to:

• Schedule and confirm medical appointments.
• Contact you regarding your healthcare needs.
• Improve our clinic operations and patient experience.

3. Data Security & Storage

Your data is stored securely using enterprise-grade cloud infrastructure (Cloudflare D1). We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. We do not sell or rent your personal information to third parties.

4. Your Rights (DPDP Act)

In accordance with the Digital Personal Data Protection Act (DPDP), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data from our active databases.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Ford Hospital
Near Kankarbagh, Patna, Bihar 800020
Email: privacy@fordhospital.demo
Phone: +91 95769 48807